Contact

Contact Fernwick

Questions about an order, a product, or a return? A real person will reply, usually within one business day (Monday to Friday).

Customer support

Email: info@fernwick.store
Phone: +852 7323 8423
Hours: Monday to Friday, 9:00 to 17:00 (Hong Kong Time)
Response time: within 1 business day.

Company details

Fernwick is a trading name of Global Screen Limited.
Flat/Rm A, 12/F, ZJ 300
300 Lockhart Road
Wan Chai, Hong Kong

Orders are dispatched from our partner warehouses; we do not operate a walk-in retail location. We state this openly so delivery expectations are clear before you order.

Returns & refunds

See our Returns & Refunds policy. To start a return, email info@fernwick.store within 14 days of delivery and we will send the correct return address.